HCAZ President Christopher Nsenje extols Multichoice partnership

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HCAZ President Christopher Nsenje extols Multichoice partnership

By Simon Banda and Derrick Sinjela

Hotel and Catering Association of Zambia (HCAZ) HCAZ President Christopher Nsenje is delighted over a growing
partnership with Multichoice Zambia Limited with a clear mandate to be a voice and an effective representative for all hospitality establishments Hospitality Training Institutions, Hotels, Motels, Guest Houses,Lodges Safari Camps, Rest House, Council Guest Houses, to name but eight plus those in the Corporate World.

Making reference to Ministry of Health (MoH) Senior Executives, Technical Education, Vocational and Entrepreneurship Training Authority Zambia (TEVETA), Zambia Tourism Agency (ZTA) Ministry of Tourism (MoT) Government officials, Ministry of Commerce Trade Industry and Small Scale firms, Mr. Nsenje reiterated HCAZ’s desire to consolidate relationships beyond the services sector.

On her part, Multichoice Zambia Limited (MZL) Managing Director, Multichoice Zambia, Leah Kooma, reiterated a resolve to satisfy the Zambian market.

“As you may be aware we shall be Turning 60 (Sixty) years next year. This is how long we have been as an Association. (Dubbed Zambia at 60 as we celebrate 60 yrs. of Zambia’s Independence Celebrations),” said Nsenje.

Nsenje extolled Multichoice Zambia for the support during the Annual General Meeting (AGM), Coronavirus (Cavid-19 and other functions.

Secondly, Nsenje’s team is supporting Kamfinsa female prison, backing Disaster Mitigation Management (DMMU) with over 2000 pieces of Linen, reasons for the gathering-look at custom plans for members in various regions and conducting market survey to see and understand what the industry stocks and purchased..

Nsenje says opportunities with HCAZ are growing.
with benefits of the Memorandum of Understanding is enhancing the gray areas in thebfood chain.

On her part, Ms. Kooma, the Managing Multichoice Director, described the Breakfast Engagement with DStv for Business HCAZ members held at the Southern Sun Hotel, 6th October 2023, Nsenje explained that interacting and aligning ways customers receive very best customer experience need to be prioritised.

“As we conclude Customer Service Week, marks a special way to end the week for us, by sitting down with our partners to share on ways we can offer excellence in our delivery and service offering.

MultiChoice created DStv for Business to provide the type of content and entertainment suited for every business establishment. DStv for Business as a leader in business entertainment, has packages which include – Work, Stay and Play.

“Our Stay package is for hotels or guest houses that ensures businesses are the best places for families, business travelers, sports lovers, kids, and everyone. We also have Play package which provides entertainment for restaurants, pubs, bars, and taverns. This package provides amazing content in public viewing areas. These three packages have genres and specific content that serve the best interest of business establishments and their patrons,” said Ms. Kooma.

Mr. President, our valued partners MultiChoice through DStv for Business would like to continue providing customers with great entertainment that meet their needs. In our efforts to do so, we have boosted the amount of local and international entertainment content that we offer across all the packages to ensure that patrons and guests for business establishments benefit from having more choice and value

Ms. Kooma says efforts to continue providing great entertainment, Multichoice faces piracy.

“Decoders are sometimes activated illegally for the purpose of screening DStv channels, and this happens when false information is given by the subscriber or business entities during the enabling process of the decoder. There are so many different types of piracy but all in all, I would like to mention that piracy is not good because it affects business revenue, customer experience and satisfaction. Let us all unite against this vice,” prayed Ms. Kooma.

Ms. Kooma thanked esteemed partners for the support you have given us over the years.